Return policy

  1. Internet Store declares to deliver bought Products without faults.
  2. Returns (withdraw from Contract of Sale)
    2.1. Customer have a right to withdraw from the Contract of Sale (return products), within 14 days, without providing any reason. The time to withdraw expires after 14 days counting from the day in which you came into the possession of the Product (or in which third party, different from the carrier, came into possession of the thing).
    2.2. In order to perform Customers’ right of withdrawal from the agreement, Internet Store must be informed of it, for example by sending the letter by mail to the address:

    Simon says Monika Kopacz
    Ul. Małcużyńskiego 5
    02-791 Warsaw

    or sending the message to the e-mail address:
    2.3. You can use a ready-to-use template form of the withdrawal from the agreement (which can be downloaded HERE)
    2.4. The Product should be sent back immediately, however not later than 14 days counting from the moment of informing the Shop about withdrawal from the Contract of Sale.
    2.5. Goods should be originally packed, unused and unchanged.